My first Nadine West review – a more affordable style subscription service. I just happened to stumble across Nadine West’s Facebook ad and decided to give their style subscription service a try! If you’d rather watch than read, you can check out my video review here.
So as you might have guessed if you’ve been following my blog, I really like having things that someone chooses for me delivered to my home (ahem, Stitch Fix, Birchbox, and those are just the ones I’ve discussed on the blog, hehe.) Soooo, if it’s in a box and delivered to my door, I’m probably going to give it a try.
Obviously the Facebook algorithm has discovered this about me as well and Nadine West’s ads started showing up in my news feed. Their main competitor is Stitch Fix, and they did throw some indirect shade their way because their main hooks are that you receive an outfit vs. just separate pieces, and the items are priced way lower than Stitch Fix at $10-$30. It’s a monthly auto-ship program, but you can cancel at any time and if you don’t keep anything, you just pay for the shipping. I went for it!
Signing up for Nadine West
Sign-up was fairly easy, and when they say a 30-second style quiz, they mean 30 seconds. You look at 5-6 pictures of outfit collections and click which of those pictures you like. Then you write a few lines describing your style and that’s that. After signing up, they let me know that they were expanding fast, so I’d have to join a wait list, but if I would share that I had signed up on Facebook, they would move my name up the list. About four days later I received an email that my first package would be here in about four days. So not too much of a wait in the end!
What I received in my first Nadine West shipment – unboxing
Here are some flat lay shots of the four items I received: a top, bottom, necklace and earrings. The top was a Nadine West house brand, but everything else were brands I hadn’t heard of like “Leggings Depot.”
Top: Just a Swingin’ $22.49 Bottom: Inked Rose $21.49
Earrings: Forrest Waves $14.99 Necklace: Off Balance $29.99
Nadine West Try-on Time!
Guys, I hated every single thing in this package! It took everything I had in me to put this outfit on for you for the post. First, like I mentioned, one of their selling points is that they send a complete outfit, not different pieces. In what world are these pieces an outfit? A long, dangly necklace with a casual henley-neckline top with dangly earrings?
This outfit was unflattering and completely not my style in any way, shape or form. I never want to completely trash pieces because I’m sure things I’ve worn and loved are 100% on someone else’s “Clothing I Would Never Let Near Me” list. So maybe this outfit would be a hit for someone else, but it could not have been less of a hit for me. (Style note, my earlobes have a weird “champagne taste” thing going on and I can’t wear costume jewelry earrings, only the real deal, so that’s why you won’t see those in the try-on pic.)
Begrudging smile pictured here 🙂
Will I be back for another go with Nadine West?
Well, I’m not out anything since they waived the first shipping fee for this package and it was easy to return with the pre-paid label. I like that the company is a small business and trying to grow. The hooks in their ads spoke to what I feel like I’m missing from my go-to, Stitch Fix: more outfits and more affordable pieces. So I’ll send in my feedback and I’ll be back next month with another Nadine West review. Fingers crossed for next month! (Spoiler alert: I did go back. Check out my latest review here or earlier reviews here: Nadine West Review #2 and Nadine West Review #3.
This is very interesting, You are a very skilled blogger. I have joined your feed and look forward to seeking more of your excellent post. Also, I’ve shared your web site in my social networks!
No! Absolutely DO NOT sign up with this company. They abuse the fact that shipping now takes weeks due to Covid, then blame the customer for “keeping the items too long” and then they charge the full amount to your card (usually between $200-$300). Once charged, they will refuse to refund and will tell you that their “system” doesn’t allow refunds, only credits toward future purchases. —PLEASE LADIES— do yourself a favor, and read the BBB reviews before making the mistake of signing up. And honestly, their clothes aren’t that great either. Most are thin cheap material that doesn’t last. Please don’t make the mistake that myself and so many others have made. Hope this helps someone ❤️
I’m so sorry that you had such a terrible experience, Jessica! It’s been a while since I cancelled, but I would definitely give serious consideration based on what you’ve written before ever subscribing again. Thank you so much!
I want to cancel but won’t pay 37 to do so. Why can’t I just cancel through the co? I received another box I didn’t want and want to return and cancel. Please help. Thanks
Hi Louise, I’m so sorry to hear that, but I’m a customer just like you! I don’t work for any of the companies I review. I would suggest reaching out to them directly for help. Best of luck!
I’M TRYING TO CANCEL MY SUBSCRIPTION BECAUSE IM NOT HAPPY WITH WHAT I WAS SENT AND SENT IT ALL BACK AND THEN WAS CHARGED FOR THE OUTFIT PLUS CHARGED SOMETHING FOR SOMETHING ELSE. I WOULD LIKE MY MONEY BACK AND THAT IS $70.15 PLUS $9.98. I CANT TALK STRAIGHT WITH NADINE HAVE TO GO THROUGH ALL THIS CRAP IS MAKING ME UPSET. I WILL NOT GET INVOLVED WITH ANYTHING LIKE THIS AGAIN..THEN THEY WANT TO CHARGE YOU FOR CANCELING. I JUST WANT MY MONEY BACK,
I just got my first Nadine West box last month and I hated it. They sent me an oversized white t-shirt and an oversized maroon shirt or dress, I could not tell what it was. They sent me some kind of workout shorts that were not at all my style. I kept the black leggings and a bracelet. I am waiting for my second one now, I was able to jump online and see what they were sending me. Once it gets to me, everything is being sent back. It is so frustrating. Wantable is were its at. They NAILED IT on the first go!
I haven’t seen Wantable — and I’m a sucker for subscription boxes, lol! I will have to try them! I kept hoping Nadine West would get better, but it just was so incredibly hit and miss and some things would arrive broken. Wanted to love it, but didn’t! I didn’t see the feature that you can see what’s on the way though!
I just got my first one, and was shocked at how expensive the clothes were. The shirts are sold on Zulily for 9.99, and they wanted to charge me $37. They sent the opposite of what I asked for as well.
Every shipment notification I got said the packages would be late and that the return date would be adjusted. The second shipment I got they charged me for the entire thing even though I put what I didn’t want back in mail box the same day I got it. They tried to get me to agree to apply my credit to the next shipment and I refused. I kept only 2 items but they charged me for three. I pair of leggings that I received had a run in them and I put them back in the package but they charged me for them. I have cancelled my subscription and do not know if I will be going back. I had Stitch Fix for a while and cancelled because their items were a little spendy, but think I would go back to them before I got to Nadine West again.
I didn’t have a great experience with them — I liked a few things but I agree it was hard to reach them and just overall hard to figure out. Stitch Fix is definitely pricier but their customer service is always excellent. Thanks for sharing your thoughts and stopping by!
I didn’t have a good experience at all with Nadine West. The clothes they sent were ugly, cheap and overpriced and the jewelry was awful. The cancellation process was really annoying. I had to email them 3 or 4 times asking them to cancel by subscription before they would actually take no for an answer. Do not go with this styling company.
I’m so sorry you had a bad experience with them! I totally agree with you on cancelling — overly hard for no reason. It was highs and lows for me on what was sent — so things I just loved and others were head scratchers. So sorry it was a bad experience for you but thank you for stopping by!
Cheep horrible crap. I clearly said Jackie o style, no dresses and no fake jewellery.
I got a horrible bag of polyester crap and a couple of fake pieces of jewellery. The “leggings….big enough to fit someone 200lbs…..I’m 107) were PLAID Good lord.
You have to send an email to cancel and hope to hell that they comply.
I gave Nadine West 2 too many tries. Frumpy, cheap clothing, and they sent me a pair of pants with a broken zipper! And it was obvious! There is no way someone placed the pants in a bag without noticing.
Their customer service is quick to respond. But they did nothing to help.
I understand! I keep stopping and then looking at the one piece I loved and going back. I’m so sorry to hear you received a broken piece though, how disappointing! Sorry to hear it was a bad experience and thanks for stopping by!
I have been returning the cloths and still getting charged full price. I have sent emails and asked you all to call me, but haven’t gotten a replay. I am very upset and have sent messages to cancel my subscription. Still nothing, I don’t understand what takes so long. CANCEL MY SUBSCRIPTION PLEASE! I would like the money bac that is owed me for the cloths I have returned.
I got a late order from Nadine West
And one item was my size and they sent me prints I said I wouldn’t wear at all
They also charge me for the whole bag of items that during the heat wave I had to wait to return Mailing by one day Over
$300 I notified them of my issue all they want to do is give me credit not return my money that cost me financial hardship
I wouldn’t recommend Nadine West if they paid me. I tried a subscription, they mischarged me multiple times – then refused to refund my money. They offered a credit and said it was the best they could do due to system limitations. When I tried to cancel my subscription, they disregarded my request, offered incentives to try to get me to stay and then immediately sent another package out and said they couldn’t cancel my subscription because I had a pending package. I continue to request to cancel my subscription and they do not respond. I finally left a comment on their FB page and they blocked me, without responding. I am so over them, worst customer service, cheap clothes – overall really disappointing experience. Also, I found half of the cute items online at Walmart and Target for half the price.
Hi Kathy, I’m sorry to hear this is your experience but I don’t work for the company, I’m a customer just like you! I would suggest reaching out to the company directly with your complaints. I wish you all the best!
I need to cancel my subscription, it is to expensive! I wanted to go once a month, but the clothes are coming to fast. My bill was 408.00. I can’t afford that. The clothes where a little boring. Please do not send me earrings, my ears are not pierced. No more socks please!😔
Hi Susan — I’m sorry to hear that was your experience but I don’t work for the company, I’m a customer just like you! I’d suggest reaching out to the company directly with your requests. I wish you all the best!
Photo by Jennifer WareHi, Friend! I’m so glad you’re here. I’m Carissa ~ wife, working mom of two boys and someone who’s always looking for ways to make things just a little bit easier...Read More
This is very interesting, You are a very skilled blogger. I have joined your feed and look forward to seeking more of your excellent post. Also, I’ve shared your web site in my social networks!
No! Absolutely DO NOT sign up with this company. They abuse the fact that shipping now takes weeks due to Covid, then blame the customer for “keeping the items too long” and then they charge the full amount to your card (usually between $200-$300). Once charged, they will refuse to refund and will tell you that their “system” doesn’t allow refunds, only credits toward future purchases. —PLEASE LADIES— do yourself a favor, and read the BBB reviews before making the mistake of signing up. And honestly, their clothes aren’t that great either. Most are thin cheap material that doesn’t last. Please don’t make the mistake that myself and so many others have made. Hope this helps someone ❤️
I’m so sorry that you had such a terrible experience, Jessica! It’s been a while since I cancelled, but I would definitely give serious consideration based on what you’ve written before ever subscribing again. Thank you so much!
I want to cancel but won’t pay 37 to do so. Why can’t I just cancel through the co? I received another box I didn’t want and want to return and cancel. Please help. Thanks
Hi Louise, I’m so sorry to hear that, but I’m a customer just like you! I don’t work for any of the companies I review. I would suggest reaching out to them directly for help. Best of luck!
I’M TRYING TO CANCEL MY SUBSCRIPTION BECAUSE IM NOT HAPPY WITH WHAT I WAS SENT AND SENT IT ALL BACK AND THEN WAS CHARGED FOR THE OUTFIT PLUS CHARGED SOMETHING FOR SOMETHING ELSE. I WOULD LIKE MY MONEY BACK AND THAT IS $70.15 PLUS $9.98. I CANT TALK STRAIGHT WITH NADINE HAVE TO GO THROUGH ALL THIS CRAP IS MAKING ME UPSET. I WILL NOT GET INVOLVED WITH ANYTHING LIKE THIS AGAIN..THEN THEY WANT TO CHARGE YOU FOR CANCELING. I JUST WANT MY MONEY BACK,
I just got my first Nadine West box last month and I hated it. They sent me an oversized white t-shirt and an oversized maroon shirt or dress, I could not tell what it was. They sent me some kind of workout shorts that were not at all my style. I kept the black leggings and a bracelet. I am waiting for my second one now, I was able to jump online and see what they were sending me. Once it gets to me, everything is being sent back. It is so frustrating. Wantable is were its at. They NAILED IT on the first go!
Kayla how do u jump on line to see whats being sent. I’ve been trying to find out how to do that
I was curious about that as well! They didn’t have that feature when I first subscribed!
I haven’t seen Wantable — and I’m a sucker for subscription boxes, lol! I will have to try them! I kept hoping Nadine West would get better, but it just was so incredibly hit and miss and some things would arrive broken. Wanted to love it, but didn’t! I didn’t see the feature that you can see what’s on the way though!
I just got my first one, and was shocked at how expensive the clothes were. The shirts are sold on Zulily for 9.99, and they wanted to charge me $37. They sent the opposite of what I asked for as well.
I’m sorry you didn’t have a good experience! It was highs and lows for me as well. Thanks for telling me your experience!
Every shipment notification I got said the packages would be late and that the return date would be adjusted. The second shipment I got they charged me for the entire thing even though I put what I didn’t want back in mail box the same day I got it. They tried to get me to agree to apply my credit to the next shipment and I refused. I kept only 2 items but they charged me for three. I pair of leggings that I received had a run in them and I put them back in the package but they charged me for them. I have cancelled my subscription and do not know if I will be going back. I had Stitch Fix for a while and cancelled because their items were a little spendy, but think I would go back to them before I got to Nadine West again.
I didn’t have a great experience with them — I liked a few things but I agree it was hard to reach them and just overall hard to figure out. Stitch Fix is definitely pricier but their customer service is always excellent. Thanks for sharing your thoughts and stopping by!
I didn’t have a good experience at all with Nadine West. The clothes they sent were ugly, cheap and overpriced and the jewelry was awful. The cancellation process was really annoying. I had to email them 3 or 4 times asking them to cancel by subscription before they would actually take no for an answer. Do not go with this styling company.
I’m so sorry you had a bad experience with them! I totally agree with you on cancelling — overly hard for no reason. It was highs and lows for me on what was sent — so things I just loved and others were head scratchers. So sorry it was a bad experience for you but thank you for stopping by!
Cheep horrible crap. I clearly said Jackie o style, no dresses and no fake jewellery.
I got a horrible bag of polyester crap and a couple of fake pieces of jewellery. The “leggings….big enough to fit someone 200lbs…..I’m 107) were PLAID Good lord.
You have to send an email to cancel and hope to hell that they comply.
Sorry to hear that was your experience! I’ve definitely had a range of success with them — sorry to hear yours was on the low-end!
The clothes are not bad but the payments are not mentioned in the description and they withdrew from my account $305!! I almost went pale!
I would definitely contact the company with any customer service issues directly! I hope it all works out!
I gave Nadine West 2 too many tries. Frumpy, cheap clothing, and they sent me a pair of pants with a broken zipper! And it was obvious! There is no way someone placed the pants in a bag without noticing.
Their customer service is quick to respond. But they did nothing to help.
I understand! I keep stopping and then looking at the one piece I loved and going back. I’m so sorry to hear you received a broken piece though, how disappointing! Sorry to hear it was a bad experience and thanks for stopping by!
They are horrible. They deducted money from my account for the clothes I sent back and refuse to give my money back
I’m so sorry to hear you had a bad experience with them, Melody!
I have been returning the cloths and still getting charged full price. I have sent emails and asked you all to call me, but haven’t gotten a replay. I am very upset and have sent messages to cancel my subscription. Still nothing, I don’t understand what takes so long. CANCEL MY SUBSCRIPTION PLEASE! I would like the money bac that is owed me for the cloths I have returned.
Hi Angela– I sent you an email on this! I hope it all works out!
I got a late order from Nadine West
And one item was my size and they sent me prints I said I wouldn’t wear at all
They also charge me for the whole bag of items that during the heat wave I had to wait to return Mailing by one day Over
$300 I notified them of my issue all they want to do is give me credit not return my money that cost me financial hardship
I’m so sorry to hear you had a bad experience, Tammy! I’m wishing you all the best in getting it sorted out with them!
I wouldn’t recommend Nadine West if they paid me. I tried a subscription, they mischarged me multiple times – then refused to refund my money. They offered a credit and said it was the best they could do due to system limitations. When I tried to cancel my subscription, they disregarded my request, offered incentives to try to get me to stay and then immediately sent another package out and said they couldn’t cancel my subscription because I had a pending package. I continue to request to cancel my subscription and they do not respond. I finally left a comment on their FB page and they blocked me, without responding. I am so over them, worst customer service, cheap clothes – overall really disappointing experience. Also, I found half of the cute items online at Walmart and Target for half the price.
I’m so sorry to hear that, Brandi! I definitely had trouble cancelling, but nothing on par with that! I hope you had okay luck getting it solved!
I want to cancel. But it is made almost impossible. I keep sending everything back but money keeps coming out of my account. What do I do!?!?!?!
Hi Kathy, I’m sorry to hear this is your experience but I don’t work for the company, I’m a customer just like you! I would suggest reaching out to the company directly with your complaints. I wish you all the best!
Carissa
I need to cancel my subscription, it is to expensive! I wanted to go once a month, but the clothes are coming to fast. My bill was 408.00. I can’t afford that. The clothes where a little boring. Please do not send me earrings, my ears are not pierced. No more socks please!😔
Hi Susan — I’m sorry to hear that was your experience but I don’t work for the company, I’m a customer just like you! I’d suggest reaching out to the company directly with your requests. I wish you all the best!